Hospitality &Assistance
Our multilingual hosts welcome guests at the port, assist with boarding or transfers, and offer on-site support at hotels or venues.
Efficient ground services and smooth turnarounds
From pre- and post-cruise programs to seamless turnarounds, we ensure a comfortable, worry-free experience for both your guests and your operations team.
MAX | DMC ensures every cruise turnaround and guest experience on land is perfectly organised, smooth and fully taken care of — from arrival to departure.
With decades of experience in cruise handling, MAX | DMC specialises in full-service turnarounds for river and ocean cruise operators calling at Dutch ports.
We coordinate all ground services: hostesses, transfers, hotels, luggage handling, meals, guided excursions and more — always adapted to your schedule, brand and passengers’ needs.
Discover The Netherlands
Discover what’s possible during every port call
We create seamless guest experiences on land — from turnaround to excursion
Turnaround Services
We manage the full transition between disembarking and embarking guests — from luggage handling and check-ins to smooth transport and coordinated scheduling, ensuring every handover is stress-free.
Cruise Programs
We create pre- and post-cruise programs timed to your schedule.
Excursions
Guests enjoy curated shore excursions with Dutch highlights and local gems.
Logistics & Transport
We provide smooth, well-timed transfers and port-to-hotel logistics.
Tailored in close collaboration with your team
We design cruise-related services that align with your brand, timing and guests’ expectations
At MAX | DMC, we understand that cruise handling is all about precision, comfort and coordination. That’s why we work closely with cruise operators and ground teams to deliver smooth, tailored services — from the moment a guest steps ashore until they’re ready to sail again. Whether it’s a city tour, hotel stay, full turnaround or shore support, we take care of every detail — reliably and professionally.
Get inspired
Pre- and post-cruise programs we organise
Here are some examples of custom day programs we offer around embarkation or disembarkation. Each itinerary is carefully designed to match timing, guest interests and cruise schedules:
Panoramic Amsterdam tour with canal cruise and lunch before embarkation
Overnight stay in Haarlem with walking tour and museum visit
Transfer and guided stop in Utrecht en route to the airport or ship
Historic windmills and countryside tour (Zaanse Schans or Kinderdijk)
Early arrival program with hotel, dinner and cultural experience
The Hague and Delft day trip with lunch and royal highlights
Custom half-day excursions based on port timing
Seasonal Keukenhof visit for spring arrivals
Cruise operators rely on MAX | DMC for smooth turnarounds
Trusted by 1250+ companies
“Max DMC has been our valued operator in the Netherlands for several years. They consistently provide excellent service, creative ideas and quick responses. Rob De Greef and his team are friendly, attentive and highly reliable. With great coaches, guides and attention to detail, they are a pleasure to work with — and our clients are always happy.”
AHI Travel
“I highly recommend working with MAX and Rob. Rob's creativity and attention to detail were critical in making our week-long workshop in Amsterdam a success. From the early planning stages, Rob offered us creative options that perfectly matched our requirements. Communication was super easy ; it was a pleasure to work together. Throughout our time in Amsterdam, Rob always made sure everything was running smoothly. I highly recommend MAX. Rob's involvement was a key factor in the success of our workshop.”
Ricola
“I would definitely recommend MAX DMC as a reliable partner for all your touristic needs. The quality of the coaches is top notch, the guides are excellent, and communication with the managers of MAX DMC is very easy and fluent, and they are available 24/7.”
Cruse Mundo
"We’ve worked with MAX on all cruise turnarounds and couldn’t be happier with the service. From guest arrival to final transfer, every detail is professionally managed. Communication with the team was seamless and always reassuring. MAX understands the precision cruise operations require, and consistently delivers a smooth and enjoyable experience for our passengers. We look forward to continuing this partnership."
SMS
Contact us
Book your next cruise turnaround with MAX | DMC
We’ll take care of every detail — before, during and after your guests go ashore. Rob gets you there.
Rob de Greef
Rob de Greef
rob@max-dmc.com
+31 (0)20 - 66 34 830
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Are you planning a group visit to The Netherlands? We arrange your overnight stays, comfortable transfers, cozy restaurants and fitting & creative excursions.
